The 1st Out Promise

The history of success at 1st Out Specialty Vehicles & Equipment can be explained by the fact that we promise to get to know, and take care of, our customers. Our first rule of business is “If we don’t take care of our customers, someone else will.” In fact, we promise to work hard to develop a connection with our customers so that we can truly understand their needs. We demonstrate our customer commitment on a daily basis by providing superior products that enhance the capabilities and lives of the people that use our services. Our emergency vehicle customers and the communities they serve expect us to keep their fleets on the road and their communities safe. As such, we strive to fix things right the first time, and every time. Lives can depend on it.

Our customers are the most important people on our premises. We feel that we are dependent on our customers as opposed to them being dependent on us. To that end, our customers are not outsiders in our business; they are the most important part of it and are doing us a favor by giving us the opportunity to serve them.

Great customer service is not the only thing that sets us apart at 1st Out Specialty Vehicles & Equipment. In addition to getting to know you as a customer, we also strive to accommodate your needs to the best of our ability. Regardless of what service or product you are interested in we will make sure to work with you throughout the entire purchase process and beyond so that you can get the desired results from your equipment.